A dedicated focus on researched functionality and zero error margin for mission critical interface

Critical Interface is about user experiences and interfaces (UX and UI) that minimizes mistakes and ensures clarity and transparency across interactions. In industries with mission-critical applications such as aerospace, utilities, healthcare, and defense these are mandatory requirements. We believe these design foundations are just as valuable for normal business applications.

In mission-critical systems, the user has time limitations within which to make correct, accurate, and timely decisions. UI’s for these types of systems should be well-designed, easy to understand and easy to use to be accepted byexpert users and to support the users’ decision making under pressure.

Critical Interface will help you Research, Prototype, Test, Design and Develop such optimized mission critical-interfaces to your applications. We can help youfrom the initial concept phases all the way to deployment and launch.

“A Mission Critical UI contains information that, if incorrect or missing, has the potential to imply risk to human life or significant material damage.” Definition of “Mission Critical”

At Critical Interface, we use a focused and transparent agile methodology focused on detailed discovery with deep-dive user involvement before entering the design phases.We test continuously with users every step of the way and keep the designs stable and focus on the tasks to avoid distractions at all times.

We ensure thorough change management to onboard users effectively to the new or updated UI.

And finally, we ensure a sustainable design with the implementation of a careful change request process after the initial launch. This last step is of key importance when the notorious exponential change of software systems beginsto affect even Mission Critical applications with an increasing flood of new capabilities.

Founded on more than 20 years of digital hands-on experience per partner

Mission Critical Interfaces (MCI) is always our starting point, but the process is scalable. The MCI objectives of minimizing mistakes, ensuring clarity and transparency across interactions do not always make for a playful and exciting interface. We, therefore, often apply “classical” UI design methodologies ... but never when it interferes with the MCI objectives.

Contact us for a meeting about your next project and to learn more about our methodology’s application in your business.

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    Lars Struwe Christensen
    Partner, CEO

    Lars has +25 years in leadership, technical sales and product management to utilities and telcos. Hardware and software engineering background working for and with a long listof large, small and startup companies.

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    Klaus Hougesen
    Partner

    Klaus has been optimizing digital products and media since 1995. He is a mentor, board member and entrepreneur - who loves radical user centric innovation.He has several patents to his name and focuses on product/business development.

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    Adam EIckhardt
    Partner

    Adam has +20 years of experience in designing end-to-end digital experiences,both as a contractor, agency- and client-side, B2C and B2B. A special love for digital transformation, product development, Design Thinking, UX & design for complex eCommerce and Self-Service solutions.

Contact us for a meeting about your next project.

CRITICAL INTERFACE

Toldbodgade 59B

1253 København K

Phone    +45 ‭4048 4663 Email    [email protected]